リオナ株式会社
RIONA CO., LTD.
OUR EXPERIENCE & QUALITY MANAGEMENT

Experience That Comes From the Field

RIONA's foundation is approximately seven years of practical hotel cleaning experience. Our team has experience working across different hotel environments and operational requirements.

Current Experience

Active Engagement
Conrad Tokyo
The Day Hotel Yokohama
Toggle Hotel Suidobashi
illi Stay
Toranomon Hills Residential Tower
JARAS Urayasu

Previous Experience

Track Record
The Royal Park Hotel Iconic Tokyo Shiodome
Mitsui Garden Hotel Prana Tokyo Bay
Henn na Hotel Tokyo Asakusa Tawaramachi
MIMARU Ueno EAST
Tobu Hotel
InterContinental Tokyo Bay

Project and property information is published subject to contractual terms and client approval.

QUALITY MANAGEMENT

Consistent Quality. Every Day.

Cleaning speed is important in hotel operations, but consistent quality is equally critical. RIONA follows a structured quality-management cycle:

STEP 01

Training

Cleaning procedures, hotel-specific requirements, operational rules, and quality expectations are communicated clearly to all staff.

STEP 02

Cleaning

Staff perform cleaning according to the hotel's procedures, standardized checklists, and agreed quality standards.

STEP 03

Inspection

Completed rooms and areas are checked rigorously by supervisors to identify and correct quality issues before handover.

STEP 04

Reporting

Issues, maintenance alerts, and operational concerns are communicated promptly to the relevant hotel personnel.

STEP 05

Improvement

We review issues and feedback weekly to improve our cleaning processes and maintain consistent quality.

Our Operational Promise

Reliable People

Disciplined, well-trained, and background-checked staff dedicated to your hotel.

Consistent Quality

Standardized inspections ensuring guest rooms are pristine every single day.

Responsible Management

Direct leadership oversight with rapid response times to unexpected situations.